Returns & Exchanges
At Boppy, we want you and your little one to be completely satisfied with your purchase. If you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and securely attach it to your return package.
Pack and Ship
Place the items in their original packaging and drop off the box at any authorized carrier location listed on your return label.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing